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Cancellation

Right of Cancellation

You have the right to cancel this contract within a period of fourteen days without giving reasons.

The period of cancellation period is fourteen days from the date on which you or a third party you designate, which is not the carrier, has or has taken possession of the last product. 
To exercise your right of cancellation, you must contact us by means of a clear statement (e.g. a letter sent by post, fax or e-mail sent by mail) about your decision to cancel this contract. Our contact details are: Momes GmbH, Handschuhsheimer Landstr. 27, D-69120 Heidelberg, Fax: 06221-6572899, E-Mail: shop@o-synce.com.

In order to keep the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the end of the cancellation period. 

Consequences of Cancellation

If you cancel this contract, we will reimburse you with all payments that we have received from you (including delivery costs) without delay and at the latest within fourteen days from the date on which the notification of your cancellation of this contract has been received by us. For such repayment, we will use the same method of payment you have used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for these repayment fees. We can refuse the repayment until we have received the goods or until you have provided proof that you have returned the goods, whichever is earlier. 

You must return the goods to us immediately and in any case no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is respected when you send the goods before the end of the period of 14 days. 

We do not bear the cost of returning the goods. They shall only be liable for any loss in value of the goods if this loss in value is attributable to the handling of the goods which is not necessary to check the quality, characteristics and functioning of the goods.

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